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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Sims

June 11, 2024

5  out of  5 rating by Amy Sims
"Had a great experience working with Robert over the phone. He took a lot of time going over any options I asked about, and helped me find the options that fit my needs."
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Joe Sekula

June 11, 2024

5  out of  5 rating by Joe Sekula
"Jose did a super job getting me a policy, he is very friendly and polite 😉"
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Ron McCaffrey

June 4, 2024

5  out of  5 rating by Ron McCaffrey
"I just moved here to Austin & switching my insurance over was so quick & easy, also they went out of their way to send my new apartment all the information they needed & saved me the hassle. 10/10 Services."
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Simeon Dumas

June 4, 2024

5  out of  5 rating by Simeon Dumas
"After moving to the area, I was searching for a reliable insurance agent. Jessica Hernandez's State Farm office stood out with outstanding reviews, which is crucial when contacting any business. They have exceeded my expectation, and with her expertise, I secured tailored policies for my needs. Jessica and her team have been incredibly responsive whenever I have questions or concerns. If you're looking for a top-notch insurance agent, I highly recommend Jessica Hernandez's State Farm office."
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veeranki mounika

May 24, 2024

5  out of  5 rating by veeranki mounika
"Jose offers efficient, friendly service, quickly helping secure a policy with clear guidance and competitive rates. An excellent choice for hassle-free auto insurance solutions"
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Ashlyn Fuller

May 23, 2024

5  out of  5 rating by Ashlyn Fuller
"Jessica and Robert have help me out tremendously. I feel valued as a customer with them as my agents."
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Lala Kent

May 23, 2024

5  out of  5 rating by Lala Kent
"Jose was great helping me with my renters insurance!"
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Skyler Hoeger

May 23, 2024

5  out of  5 rating by Skyler Hoeger
"Very helpful and answers any questions that may arise! Also just overall a great group of people!"
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Angy Huerta

May 17, 2024

5  out of  5 rating by Angy Huerta
"Muy recomendada la aseguranza State Farm en especial al sr.JOSE HERNÁNDEZ, muy amable,atento las dudas que se tiene de la aseguranza luego luego las atendió. 🙂"
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Manish Raj Srivastva

May 17, 2024

5  out of  5 rating by Manish Raj Srivastva
"I have recently taken a State Farm insurance product. It took really less time to finalise and process. Mr. Jose Hernandez was really helpful in expediting it and providing answers for my queries. Thanks."
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Taylor Harrell

May 16, 2024

5  out of  5 rating by Taylor Harrell
"My renters insurance was cheaper through State Farm with more insurance coverage! They called me right after I submitted an online quote. I’m saving $20.00/month!"
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Tina Bonner

May 14, 2024

4  out of  5 rating by Tina Bonner
"Robert was very thorough and explained the advantages and disadvantages of different coverages which was very helpful."
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Karina Hernandez

May 14, 2024

5  out of  5 rating by Karina Hernandez
"I spent all day online shopping for quotes and calling 1-800 numbers for help and with questions. Most agents told me “you just have to answer the questions I am not able to change anything on my end”. Somehow I was able to find State Farm and was transferred to Jose, before the quote even started I explained to him my frustration and he said I’m going to find a way to help you the best way that I can. And he was definitely a man of his word. Jose took the time to answer all my questions and explain my auto policy in English. What most insurance companies don’t understand is, if you do not work in insurance you don’t know what a lot of that stuff means or what you’re signing up for. Thank you so much Jose for going above and beyond to help us with our Auto Policy!"
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Madeline Hernandez

May 13, 2024

5  out of  5 rating by Madeline Hernandez
"I wasn’t expecting State Farm to be so affordable for renter’s insurance! I spoke to Jose from this office and was pleasantly surprised how friendly and helpful he was. From how much of a positive experience I had setting up insurance for my new apartment, I am definitely going to consider State Farm first for my future insurance needs!"
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Nando Ramirez

May 8, 2024

5  out of  5 rating by Nando Ramirez
"José did a amazing job explaining everything to me highly recommended.. keep it up🙌"
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Erik Salinas

May 1, 2024

5  out of  5 rating by Erik Salinas
"Amazing service by Jose. He took the time to explain everything and helped me choose the right policy for me."
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Shameika Johnson

April 30, 2024

5  out of  5 rating by Shameika Johnson
"OMG!! Jose is amazing. I felt like I was talking to a friend, and had to remind myself that he wasn't. Lol!! That's how comfortable he made me feel. He explained everything to me so that I could understand it. He is great. Jose, keep up the great job!!"
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Cesar Villarreal

April 26, 2024

5  out of  5 rating by Cesar Villarreal
"Jose was great to talk to,very informative and helpful with my policy transition and answered many of my quesrions. He is now the go-to guy!!"
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Jennifer Vasquez

April 24, 2024

5  out of  5 rating by Jennifer Vasquez
"Jose was an absolute pleasure to work with. He set me up with a low cost renter's insurance policy. He was professional and efficient. He showed interest in me as a customer. I was in a time crunch and he gave me a quote and set me up in under 20 minutes! A+++"
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Reyna Garcia

April 23, 2024

5  out of  5 rating by Reyna Garcia
"I wanted to highlight the customer service I have received from Jose Hernandez .He was very helpful and patient in providing me with finding the insurance policy that was correct for me. Definitely recommend Jose and the team!"
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Deb Wells

April 19, 2024

5  out of  5 rating by Deb Wells
"State Farm saved me money for the same coverage. Thank you so much Jose and Jessica!"
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Kendra Kerley

April 18, 2024

5  out of  5 rating by Kendra Kerley
"Jessica is efficient, very responsive, and does overall great business! Update: it’s been a year and I’m still an extremely happy customers. Rates a great and the service is still amazing! Thank you to Jessica and her entire team for always taking care of my family and I!"
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April 17, 2024

5  out of  5 rating by H K
"I've been working with Jessica and her team for my insurance for the past 10 years and they have been great since the start. Recently, Robert on the team helped me make multiple, major changes. He was friendly AND professional and went above and beyond to make sure that I was getting the best policy with the least amount of hassle."
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Nicole Andreas

April 14, 2024

5  out of  5 rating by Nicole Andreas
"I recently switched to State Farm for my car insurance, and I couldn't be happier with the service I received from Jose. Not only was he incredibly knowledgeable about their policies, but he was also friendly and made the whole process easy to navigate. I highly recommend State Farm to anyone looking for car insurance, and I'm grateful for the excellent service I received."
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Johanna A

April 8, 2024

5  out of  5 rating by Johanna A
"Jose was super helpful and friendly and was able to explain everything i needed to know. It was very easy to get insurance setup"