
State Farm® Insurance Agent Jessica Hernandez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erika Major
February 2, 2025
"Jose was kind and personable! He also asked about my family's well-being whenever he called. He offered me rates that weren't the lowest. However, I felt that he kept it warm and made me feel like I was joining the family of State Farm. Keep up the good work, Jose Hernandez. You make your location stand out!"
Amelia Pabón
February 1, 2025
"Angelina demostró una gran empatía. Escuchó atentamente, respondiendo todas mis preguntas con paciencia y claridad. Se nota que Angelina es una experta en el área de seguros. Conoce a la perfección los diferentes tipos de pólizas y supo explicarme de manera sencilla cuáles eran las mejores opciones para mí. Gracias a su conocimiento, pude elegir la cobertura que mejor se adaptaba a mis necesidades y presupuesto. Además de su profesionalismo, Angelina se tomó el tiempo necesario para asegurarse de que entendiera cada detalle de mi póliza. Recomiendo ampliamente a Angelina de State Farm a cualquier persona que necesite un seguro. Su empatía, conocimiento y profesionalismo hacen de ella una excelente agente. ¡Gracias, Angelina, por tu excelente servicio!"
Brandon S NW
January 30, 2025
"Super personable, knowledgeable and helpful! Insurance usually gives me a headache but working with SF has made it a breeze."
Nia Quezada
January 24, 2025
"Jose and this team are AMAZING! When other insurance companies just cause anger and frustration State Farm came through for me and made it all right. Jose even stayed late to make sure my policy was completed.I will refer all of my friends to this agent office."
"Nia, thank you for your wonderful review. I'm glad Jose and the team could assist you and ensure your policy was completed smoothly. We appreciate your referrals and are always here to help with any future needs. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Michael Nelson
January 17, 2025
"Very personable, really good at communicating and breaking down details."
"Thank you for your thoughtful review, Michael! We’re so glad to hear that you found our service personable and that we could clearly communicate and break down the details for you. Helping our customers understand their policies is always a top priority. If you ever need anything else, we’re here to help! —Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
ryan fairman
January 15, 2025
"Jose was great to work with, really helped me out. Liked how he could keep a conversation going but still working on getting you the best rate he can"
"Thank you for your kind words, Ryan! I’m so glad to hear that Jose made the experience both enjoyable and productive by keeping the conversation engaging while working hard to get you the best rate. Providing excellent service with a personal touch is what we strive for every day. If you ever need assistance with anything else, we’re always here to help! —Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Julia Ashutabi
January 14, 2025
"Jose was absolutely amazing, he was very helpful and super professional! He took the time to look into my issue and even got me started with some information on life insurance that I didn’t know I had available. I love this office."
"Hi Julia! I'm so happy you had a great experience with our customer service and found us knowledgeable! Thanks for the awesome review! If you need anything else, we're here for you. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Marshall “Iceman” Richter
January 10, 2025
"I submitted a quote request online and was called by Jose within 15 minutes. Jose helped me not only obtain a new insurance policy but saved me a good amount of money per month. Jose also assisted me with cancelling my current policy with the previous company to ensure everything was taken care of in one call. Thank you Jose for your assistance!"
"Thank you so much for sharing your experience, Marshall! I’m so glad Jose was able to connect with you quickly and help you save money on your new policy. Making the process simple and taking care of everything—including canceling your previous policy—all in one call is exactly the kind of service we aim to provide. I’ll be sure to share your kind words with Jose. If you ever need anything else, we’re always here to help! — Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Joshua Branstetter
January 8, 2025
"Jose is a great communicator. He was able to provide me with the best deal out of 10 other insurance providers."
"Thank you so much for sharing your experience, Joshua! I’m thrilled to hear that Jose’s communication skills and dedication helped you find the best deal out of 10 providers. Making sure you get the right coverage at the best price is exactly what we strive for. I’ll be sure to share your kind words with Jose. If you ever need anything else, we’re always here to help! —Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Zack Baus
January 4, 2025
"I recently moved across the country to Austin, which was stressful as is, but Jose made getting my renters insurance the best experience possible. Jose was extremely helpful, knowledgeable and friendly and you could tell he and the office genuinely care about their clients rather than just another number. I was extremely grateful and happy to do business him. Definitely reach out to him and their team. 10/10 from me!"
"Thank you so much for sharing your experience, Zach! Moving across the country can be stressful, and I’m so glad Jose was able to make getting your renters insurance such a positive experience. His helpfulness, knowledge, and friendly approach truly reflect the care we strive to provide every client. It’s wonderful to hear that you felt valued and well-supported during this transition. I’ll be sure to share your kind words with Jose and the team. If you ever need anything else, we’re always here to help. Welcome to Austin! —Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Katie Vilacres
January 2, 2025
"Jose with State Farm was excellent to work with. He quickly took care of me saving me money on my car insurance. He had called me a few times and I missed the calls, his persistence finally got me on the phone and the process was effortless"
"Thank you for sharing your experience, Katie! I’m so glad Jose’s persistence paid off and he was able to help you save money on your car insurance. Making the process effortless and ensuring you’re well taken care of is exactly the kind of service we strive to provide. If you ever need anything else, we’re always here to help! —Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Tyler Oviatt
December 30, 2024
"Thanks Angelina!!!"
"Thank you for the shoutout, Tyler! I’m so glad Angelina could assist you. I’ll be sure to share your appreciation with her! If you ever need anything else, we’re always here to help. — Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Mary O
December 23, 2024
"Jose was a great help. Setting up my policy was easy and straightforward no hassle."
"Thank you, Mary, for your kind words! I'm delighted to hear that Jose made setting up your policy easy and straightforward. We strive to provide a hassle-free experience for our customers, and it's wonderful to know we achieved that with you. If you have any more questions or need assistance, we're here to help! Jessica Hernandez, State Farm Insurance Agent, Austin, TX "
Jasmine Santiago
December 22, 2024
"Angelina was super helpful and personable! She made sure to go over everything with me so there was no confusion."
"Thank you, Jasmine! It's fantastic to hear that Angelina was both helpful and personable. We believe in making sure everything is clear and straightforward, and I'm glad Angelina could provide that for you. If there's anything else you need, please feel free to reach out. Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Bella Garcia
December 20, 2024
"Jessica was awesome! She took the time to really help me understand the policy’s State Farm has to offer. She was patient and extremely knowledgeable!"
"Thank you, Bella, for your wonderful feedback! I'm so glad to hear that I could help you understand the various policies State Farm has to offer. Patience and knowledge are key to ensuring our customers feel confident in their choices, and I'm delighted that you had a positive experience. If you have any more questions or need further assistance, I'm here to help! Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
James Glover
December 19, 2024
"Excellent customer service!!"
"Thank you, James, for your enthusiastic feedback! We're thrilled to hear that you found our customer service excellent. Providing top-notch service is our priority, and we're here to assist you with any of your insurance needs. Feel free to reach out anytime! Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Jesus Faria
December 19, 2024
"La mejor aseguradora que pueden tomar tienen un muy excelente servicio"
"Gracias, Jesús, por tus amables palabras. Nos alegra saber que consideras nuestro servicio excelente. Estamos aquí para ayudarte con todas tus necesidades de seguros. No dudes en contactarnos si necesitas más asistencia. Jessica Hernandez, Agente de Seguros de State Farm, Austin, TX"
Tom Johnson
December 19, 2024
"Angelina was very responsive to my concerns, promising quick follow up. I appreciate her friendliness and professionalism."
"Thank you, Tom, for your kind words! I'm delighted to hear that Angelina was responsive to your concerns and provided quick follow-up. Her friendliness and professionalism are qualities we value greatly, and it's wonderful to know they made a positive impact on your experience. If you have any more questions or need assistance, we're here to help. Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Greg Brueggebors
December 19, 2024
"Alex Denslow took care of my account and all my insurance needs perfectly today. I’m sticking with this team. Greg"
"Greg, thank you for your kind words and recommendation. I'm glad you're satisfied with our service. If you ever need anything, we're here to help. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Natalie Gutierrez
December 19, 2024
"I couldn't be happier with the experience. From the very beginning, he was incredibly professional, knowledgeable, and attentive. They took the time to understand my specific needs and provided me with several options that fit my budget and coverage requirements. What really stood out to me was their dedication to customer service. He was always available to answer my questions, no matter how small, and made sure I fully understood all the details of my policy. They even followed up after everything was finalized to ensure I was satisfied and to see if I had any further questions. Overall, I highly recommend José Hernandez to anyone in need of insurance services. Their expertise, combined with their genuine care for their clients, makes them a top-notch insurance agent. Thank you, Jose Hernandez , for making the process so smooth and stress-free!"
"Thank you, Natalie, for such a detailed and glowing review! I'm thrilled to hear that Jose provided you with a professional, knowledgeable, and attentive experience. It's our goal to understand and meet your specific needs while ensuring you feel confident in your insurance policy choices. Jose's dedication to customer service truly shines through, making him a top-notch insurance agent. We appreciate your high recommendation and are here for any future questions or insurance needs you may have. Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Ana S.
December 18, 2024
"Jose is very patient and knowledgeable. He was able to answer all of my questions and concerns regarding my quote. I enjoyed working with Jose and would highly recommend to contact him for any of your insurance questions."
"Thank you, Ana, for your kind words! I'm delighted to hear that Jose's patience and knowledge made a positive impact on your experience. It's wonderful to know he could address all your questions and concerns. We appreciate your recommendation and are here to help with any future insurance needs. Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Jason Torres
December 18, 2024
"Jose was very professional and knowledgeable. Great service and great experience working with him!"
"Thank you, Jason, for your wonderful feedback! I'm thrilled to hear that Jose provided you with professional and knowledgeable service. We're committed to delivering great experiences, and it's fantastic to know we achieved that with you. If you need any further assistance, don't hesitate to reach out. Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Collin Dorner
December 18, 2024
"Robert got me signed up for renters insurance! It was super easy."
"Thank you, Collin, for sharing your experience! I'm glad to hear that Robert made signing up for renters insurance super easy for you. We're here to make the process as smooth as possible and are thrilled to have you with us. If you have any questions or need further assistance, feel free to reach out. Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Willis Bulliner
December 18, 2024
"Staff is always helpful and courteous, always a pleasure to do business with."
"Thank you, Willis, for your kind words! We're delighted to hear that our staff has been helpful and courteous. It's always a pleasure to do business with you as well. Your support means a lot to us, and we're here whenever you need assistance. - Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Jessica Sanchez
December 18, 2024
"Jose was very professional and was a pleasure to work with, he made the process easy and was very responsive and helpful! I recommend!"
"Thank you so much, Jessica, for your kind words! I'm thrilled to hear that Jose provided you with a professional and pleasant experience. Making the process easy and being responsive are top priorities for us. We truly appreciate your recommendation and look forward to continuing to serve you. - Jessica Hernandez, State Farm Insurance Agent, Austin, TX"