State Farm® Insurance Agent Jessica Hernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trin Viet Ho
September 14, 2026
5
out of
5
rating by Trin Viet Ho
"Jose was personable, informative, and helpful! Getting car insurance for the first time in my own was daunting, but they made it a lot easier. Highly recommend"
Tina Dreher
August 31, 2026
5
out of
5
rating by Tina Dreher
"Jose was wonderful to work with! He was incredibly friendly, helpful, and made the entire process easy and stress-free. He took the time to answer my questions, explained everything clearly, and made sure I felt comfortable with my coverage. I really appreciated how kind and personable he was throughout the whole experience. Great customer service. Thank you, Jose!"
We responded:
"Thank you, Tina! We’re so glad Jose made your auto insurance experience easy and stress-free. Taking the time to answer questions, explain coverage clearly, and provide friendly, personable customer service is exactly what we strive for. We truly appreciate your kind words and your 5-star review! 🚗"
Kim Chichester
August 31, 2026
5
out of
5
rating by Kim Chichester
"Jose was great handling my new policy and saved me money.
10/10"
We responded:
"Thank you, Kim! We’re glad Jose made setting up your auto insurance quick and easy while helping you find savings. It’s great to hear that getting a quote and reaching our team was easy as well. We truly appreciate the 10/10 🏆 and your 5-star review! "
Maya Utimura Coimbra
August 31, 2026
5
out of
5
rating by Maya Utimura Coimbra
"Wonderful support and proactive responses were very much appreciated. Made my life extra easy and now I can check one more thing off my to-do list! Will be moving all my insurance policies over!"
We responded:
"Thank you, Maya! We’re so glad the proactive support made things easier and helped you check one more thing off your to-do list. We truly appreciate your confidence in our team and look forward to continuing to provide helpful, responsive service for your insurance needs! 😊"
Nicole Negron
August 28, 2026
5
out of
5
rating by Nicole Negron
"Jose helped me swap my auto insurance policy to state farm. He really took the time to get me great coverage at a really great price and went above and beyond in getting me all of the discounts and offers possible without increasing my quote (in fact, my quote decreased)
He was really cool to speak to and it felt less like a sales call and more like chatting with a friend. Thank you Jose :)"
We responded:
"Thank you, Nicole! We’re so glad Jose took the time to make switching your auto insurance a comfortable and easy experience. It’s wonderful to hear that his friendly, personable approach made the conversation feel less like a sales call and more like chatting with a friend. We truly appreciate your kind words and 5-star review!"
Quinn Dusek
August 27, 2026
5
out of
5
rating by Quinn Dusek
"Jose was awesome, personable, communicative. and kind! He almost help me reduce my monthly insurance rates by 1/2 though switching over to State Farm! He Rocks!"
We responded:
"Thank you, Quinn! We’re so glad Jose provided personable, communicative, and kind service while helping you with your auto insurance. We appreciate you taking the time to recognize his efforts and share your experience. We agree, Jose rocks!"
Joey Camacho
August 21, 2026
5
out of
5
rating by Joey Camacho
"Amazing customer service 10/10 would recommend Jose"
We responded:
"Thank you, Joey! We’re thrilled to hear Jose provided amazing customer service while helping with your auto insurance. A 10/10 🏆recommendation means a lot to our team. We truly appreciate you taking the time to share your experience!"
Caleb Bentzel
August 20, 2026
5
out of
5
rating by Caleb Bentzel
"Great experience with Jose"
We responded:
"Thank you, Caleb! We’re glad you had a great experience with Jose while getting assistance with your auto insurance. We appreciate your 5-star review and thank you for choosing our team!"
Meryl Getty
August 17, 2026
5
out of
5
rating by Meryl Getty
"Jose was great. Very friendly, helpful and answered all my questions."
We responded:
"Thank you, Meryl! We’re so glad Jose was friendly, helpful, and took the time to answer all your questions about your auto insurance. We appreciate you sharing your experience!"
Felicia Knight
August 10, 2026
5
out of
5
rating by Felicia Knight
"Jose Hernandez was SUCH AN AMAZING help and has such great customer service and support skills!
Such a pleasure to work with him! THANK YOU Jose! Everyone ask for him haha"
We responded:
"Felicia, thank you for the enthusiastic review! We’re thrilled that Jose provided amazing customer service and support while assisting with your vehicle insurance. We’re also glad you were pleased with the price. Your kind words and recommendation will mean so much to him and our entire team! 😊"
Jhessail Capps
August 5, 2026
5
out of
5
rating by Jhessail Capps
"They aren't perfect, but they always seem to do their best and what errors I've encountered have been computer related and fixed quickly by staff."
We responded:
"Jhessail, thank you for your honest feedback and five-star rating! While occasional technical issues can happen, we’re glad our team has resolved them quickly and continued doing their best to support your vehicle insurance needs. We also appreciate knowing that you found the price reasonable. Thank you for your patience and trust in our team."
Stephanie Hahn
July 17, 2026
5
out of
5
rating by Stephanie Hahn
"So happy with the customer service and the quotes I received today. In less than an hour, Jose was able to save me a substantial amount of money on Auto+Home. I couldn’t be more pleased! Professional and thorough."
We responded:
"Stephanie, thank you for the wonderful review! We’re thrilled that Jose provided professional, thorough service and helped you find auto and home insurance options that delivered substantial savings. We’re grateful you trusted our team with your insurance needs and are so pleased with your experience!"
edwin Vargas
July 16, 2026
5
out of
5
rating by edwin Vargas
"jose fue totalmente un gran profesional y de gran ayuda!! seguire recomendandolos"
We responded:
"Edwin, ¡muchas gracias por tu excelente reseña! Nos alegra saber que Jose fue profesional y de gran ayuda con tu seguro de vehículo, y que quedaste satisfecho con el precio. Agradecemos mucho tu confianza y tus recomendaciones. ¡Aquí estaremos cuando nos necesites! 🚗"
Alder R
July 15, 2026
5
out of
5
rating by Alder R
"Jose Hernandez was incredibly with helping me out with a new policy amazing customer service and amazing communication"
We responded:
"Alder, thank you for the fantastic review! We’re glad Jose provided excellent communication and customer service while helping you set up your new vehicle insurance policy. It’s also wonderful to hear that you were happy with the price. We truly appreciate you choosing our team!"
TUGGLE X
July 14, 2026
5
out of
5
rating by TUGGLE X
"Amazing service!!!"
We responded:
"Thank you for the 5 Star Review"
Tara Michelle Pagan
July 14, 2026
5
out of
5
rating by Tara Michelle Pagan
"José was super friendly, welcoming and helpful, new policy right over the phone in just minutes, thank you so much!"
We responded:
"Tara, thank you for the wonderful review! We’re glad José made setting up your vehicle insurance quick, friendly, and welcoming and that you felt good about the price. We appreciate you choosing our team and will be here whenever you have questions. 🚗"
Liz Adams
July 13, 2026
5
out of
5
rating by Liz Adams
"I had such an incredible experience with Jose while transferring my insurance. He was able to answer every question I had, and engaged with me on a very personal level throughout the conversation. 10/10 experience!"
We responded:
"Liz, thank you for sharing your incredible experience with Jose! We’re delighted to hear that he answered all your questions and made transferring your insurance feel personal and comfortable. Your 10/10 rating means so much to Jose and our entire team. 😊"
Dylon Taylor
July 10, 2026
5
out of
5
rating by Dylon Taylor
"Jose was super helpful, quick and easy to work with. Very happy with the service."
We responded:
"Thank you, Dylon! I'm so glad to hear Jose made everything quick, easy, and stress free. He works hard to provide helpful service and make the insurance process as simple as possible 😊 We truly appreciate your kind words and your trust in our team.
Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Caroline Chase
July 4, 2026
5
out of
5
rating by Caroline Chase
"Jessica and her staff are always helpful, friendly, and prompt when I need their assistance."
We responded:
"Thank you so much, Caroline! 😊 It means a lot to hear that our team has consistently been helpful, friendly, and prompt whenever you need us. We truly appreciate your trust and look forward to continuing to be here for all your insurance needs!
Jessica Hernandez State Farm Insurance Agency in Austin, Texas"
Seth Cornelison
July 1, 2026
5
out of
5
rating by Seth Cornelison
"Jose was very informative and quick with helping us save us on our insurance. Very happy with the service."
We responded:
"Thank you for sharing your experience, Seth! 😊 We’re glad Jose was able to provide informative, efficient service while helping you save on your insurance. Hearing that you’re happy with the service means a lot to our team. Thanks for choosing us!
Jessica Hernandez State Farm Insurance Agency in Austin, Texas"
Red Cornelison
June 30, 2026
5
out of
5
rating by Red Cornelison
"Jose was so helpful and saved us SO MUCH in both our renters and auto. I would recommend the team at Jessica Hernandez State Farm any day!"
We responded:
"We're so happy to hear this, Red! 🎉 It’s great to know Jose was able to help you save so much on both your renters and auto insurance while making the process easy. Thank you for your recommendation and for trusting our team with your insurance needs!
Jessica Hernandez State Farm Insurance Agency in Austin, Texas"
Diviana Parra
June 21, 2026
5
out of
5
rating by Diviana Parra
"Excelente atención la agente angelina súper excepcional muy buena agencia los recomiendo súper amable de verdad que hacen un excelente trabajo los felicito por su atención al cliente y paciencia recomendados al 100%"
We responded:
"¡Muchísimas gracias, Diviana! 😊 Nos llena de alegría saber que Angelina te brindó una atención excepcional y que hizo que tu experiencia fuera tan positiva. Nuestro objetivo es ofrecer un servicio amable, paciente y de calidad en cada interacción. Agradecemos de corazón tu confianza y tu recomendación al 100%. ¡Aquí estaremos siempre para ayudarte!
Jessica Hernandez State Farm Insurance Agency in Austin, Texas"
lilian beatriz nino sandoval
June 21, 2026
5
out of
5
rating by lilian beatriz nino sandoval
"Very very good"
We responded:
"Thank you, Lilian! 😊 We’re so happy to hear you had a very good experience with our team. We truly appreciate your support and look forward to helping you again whenever you need us!
Jessica Hernandez State Farm Insurance Agency in Austin, Texas"
Abraham Ríos
June 19, 2026
5
out of
5
rating by Abraham Ríos
"Jose is a great bilingual agent. He explained everything to me in detail and helped me get the best coverage for a great price"
We responded:
"Thank you so much, Abraham! I’m glad Jose was able to explain everything clearly and help you find the coverage that fit your needs and budget. Having a bilingual team member who can make the insurance process easy to understand is something we’re proud of 😊 We appreciate your trust and your kind words about Jose.
Jessica Hernandez, State Farm Insurance Agent, Austin, TX"
Oscar Martinez
June 18, 2026
5
out of
5
rating by Oscar Martinez
"Angelina provided great help when picking renters insurance. She went above and beyond to ensure we were happy with our choices."
We responded:
"Thank you, Oscar! I’m so glad Angelina was able to help you find the right renters insurance and make the process a positive experience. She truly cares about helping our customers make informed decisions and feel confident in their coverage 😊 We appreciate you taking the time to share your experience.
Jessica Hernandez, State Farm Insurance Agent, Austin, TX"