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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mireya Hernandez

July 24, 2024

5  out of  5 rating by Mireya Hernandez
"I just got renters insurance through Jose. He was very helpful & polite. Thank you!"
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Julia Ashutabi

July 23, 2024

5  out of  5 rating by Julia Ashutabi
"Great customer service and very knowledgeable."
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Paige Roque

July 19, 2024

5  out of  5 rating by Paige Roque
"Jose was very professional and had answers for all my questions… thank you so much Jose!"
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Velvet Fox

July 19, 2024

5  out of  5 rating by Velvet Fox
"I love Statefarm, and this team was amazing. Huge shoutout to Angelina and I believe his name is Robert. Thank you so much for the amazing experience!"
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Yarelli Pena

July 15, 2024

5  out of  5 rating by Yarelli Pena
"Angelina was super helpful and made my experience very smooth and informative! She answered any questions I had and explained every coverage that comes included. Angelina taught me a lot about car/life insurance and things that I didn’t even know were good to have covered. She put everything into perspective for me to select a coverage that was best for me and my needs. Thank you Angelina for all of your help- you’re amazing!!!"
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Isabel Garcia

July 11, 2024

5  out of  5 rating by Isabel Garcia
"Spoke to Angelina today regarding our car and life insurance, she made the experience super easy for us to understand. She was very informative when it came to our current coverage and what we may benefit from additional coverage. She was transparent with the prices, with what and wasn’t included in the coverage and made it so we had the best information to make our decision and make the switch. We appreciate the patience in answering all our questions and are confident in the decision we’ve made to switch our current provider. Thank you!!!"
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Kim Keefauver

July 11, 2024

5  out of  5 rating by Kim Keefauver
"Jose Hernandez is a keeper! Moving from out of state, I was having problems with Renters Ins with another company. Jose, with calmness, was very professional and provided all that I needed AND less expensive! I will be adding our vehicles when we get to Austin! Jose has become "a good neighbor" because he was there for me. Jose went above and beyond and I hope State Farm knows how valuable he is to the company! First impressions still make a difference...Jose was a good one! Highly recommend this agent!"
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Alyssa Quiles

July 9, 2024

5  out of  5 rating by Alyssa Quiles
"Jose was great! While I originally planned to get insurance a few months ago, my car broke down. Jose checked in periodically to see if I was ready for a new plan yet, and would encourage me to reach out when I was ready when I said I still didn’t have a working vehicle. But there was never any pressure. When the time finally arose, he got me exactly what I needed at the price I wanted. I definitely recommend this office. 😊"
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charlyn nieto

July 3, 2024

5  out of  5 rating by charlyn nieto
"Excelente atención el asesor JOSÉ HERNÁNDEZ una excelente persona con mucha paciencia. 100% recomendable y más si te atiende él. Muy satisfechos por todo"
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Viv

July 1, 2024

5  out of  5 rating by Viv
"Jose was very helpful in the process of trying to switch over to State Farm! He's attentive and answered all of my questions with ease. I highly recommend going through him if you're navigating the insurance world for the first time. :)"
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Anton

July 1, 2024

5  out of  5 rating by Anton
"It's our first car insurance in the U.S., and Jose Hernandez was an awesome representative! He explained a lot of things, and when we had questions, he answered right away. He is a very patient person; I lost count of how many times I asked him to repeat something due to my lack of understanding English, and Jose, without any hint of annoyance, repeated and explained everything. Thanks to Jose, we got what we wanted! Jose is an awesome and amazing person."
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jonathan vargas

July 1, 2024

5  out of  5 rating by jonathan vargas
"Excellent, thank you! Jose Hernandez"
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Matthew Rogers

June 28, 2024

5  out of  5 rating by Matthew Rogers
"Walked in and out in 20 minutes. Got the coverage I needed all thanks to Robert. Can’t recommend him enough!"
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Jon S

June 28, 2024

5  out of  5 rating by Jon S
"Very helpful and professional."
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kate yu

June 25, 2024

5  out of  5 rating by kate yu
"I’m a first time home owner becoming a landlord, and needed to switch my insurance. Jose was so friendly and helpful guiding me through the whole process, checked in with me frequently, and patient when I had to check with my mortgage company. This was a great experience overall, and I highly recommend Jose to be anyone’s agent!"
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Aliyah Morales

June 20, 2024

5  out of  5 rating by Aliyah Morales
"Shout out to Jose Hernandez from Statefarm who made everything transparent and painless!"
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Mecia Compton

June 19, 2024

5  out of  5 rating by Mecia Compton
"Amazing services Jose has provided to me and decent quote for the amount of vehicles I have. Very pleased and highly recommended!"
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Amy Sims

June 11, 2024

5  out of  5 rating by Amy Sims
"Had a great experience working with Robert over the phone. He took a lot of time going over any options I asked about, and helped me find the options that fit my needs."
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Joe Sekula

June 11, 2024

5  out of  5 rating by Joe Sekula
"Jose did a super job getting me a policy, he is very friendly and polite 😉"
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Ron McCaffrey

June 4, 2024

5  out of  5 rating by Ron McCaffrey
"I just moved here to Austin & switching my insurance over was so quick & easy, also they went out of their way to send my new apartment all the information they needed & saved me the hassle. 10/10 Services."
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Simeon Dumas

June 4, 2024

5  out of  5 rating by Simeon Dumas
"After moving to the area, I was searching for a reliable insurance agent. Jessica Hernandez's State Farm office stood out with outstanding reviews, which is crucial when contacting any business. They have exceeded my expectation, and with her expertise, I secured tailored policies for my needs. Jessica and her team have been incredibly responsive whenever I have questions or concerns. If you're looking for a top-notch insurance agent, I highly recommend Jessica Hernandez's State Farm office."
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veeranki mounika

May 24, 2024

5  out of  5 rating by veeranki mounika
"Jose offers efficient, friendly service, quickly helping secure a policy with clear guidance and competitive rates. An excellent choice for hassle-free auto insurance solutions"
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Ashlyn Fuller

May 23, 2024

5  out of  5 rating by Ashlyn Fuller
"Jessica and Robert have help me out tremendously. I feel valued as a customer with them as my agents."
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Lala Kent

May 23, 2024

5  out of  5 rating by Lala Kent
"Jose was great helping me with my renters insurance!"
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Skyler Hoeger

May 23, 2024

5  out of  5 rating by Skyler Hoeger
"Very helpful and answers any questions that may arise! Also just overall a great group of people!"